Why North Africa
Demand Isn't
the Problem
Ask a global consumer app why it hasn't launched officially in Morocco, Algeria, Tunisia, Libya, Mauritania or Egypt, and the answer is almost never "there's no demand." Usage data across the region regularly shows organic adoption of international apps with no official local presence at all. The blocker has always been infrastructure, and infrastructure problems, unlike demand problems, are solvable by someone other than the app itself.
A payments gap, not a market gap
Credit card penetration is as low as roughly 10% in Egypt. Cash and cash-on-delivery still dominate everyday commerce across the region, and several currencies aren't freely convertible, which makes cross-border card billing and remittance-style payouts harder than they look from outside.
Mobile penetration, meanwhile, is high. It is above 100% in Mauritania, and supports roughly 8.5 million SIMs across Libya's two-operator duopoly alone. Nearly every potential customer has an active billing relationship with a mobile operator and pays into it every month.
So the gap isn't between the product and the customer. It sits between the product's checkout screen and a payment method the customer actually has.
Almost nobody has built the relationship
The second structural fact is scarcity of competition. Virtually no global consumer app holds a local billing, carrier or distribution relationship in any of these six markets. The companies that do operate here regionally are payments aggregators serving MENA broadly, and they mostly treat North Africa as a coverage row rather than a specialisation. The two least-developed markets on the list do not appear in the main industry index at all.
That is unusual. It is far more common for a market to be underserved because it is genuinely unattractive. Here the demand is demonstrable, the payment rails exist, and the relationships simply haven't been built.
The mechanism is proven, publicly, by other companies
None of the following are Clementine's deals. They are public, independently reported precedents, cited as evidence of what the region's infrastructure already supports.
Anghami built MENA's leading music app on more than 35 telecom carrier-billing partnerships. Not one lucky integration, but a deliberate region-wide distribution strategy that beat global entrants. Deezer entered the region through an operator route rather than building local payment infrastructure. Spotify, with more payments engineering resource than almost any competitor, enabled Orange Morocco carrier billing in 2023, a recent decision by a company that could have built an alternative and chose not to.
Most usefully, Altibbi, a MENA telehealth platform, runs a live partnership with Libyana in Libya. That is a category well outside entertainment, in the market a sceptic would assume has no working payment infrastructure at all. If it works there, "the payments don't work in these markets" doesn't survive anywhere else on the list.
Why this needs a distribution layer, not more one-off deals
Look at what those precedents have in common. Each company built its own carrier relationships, one at a time, market by market. Anghami's 35+ partnerships are an achievement precisely because they were 35+ separate pieces of work.
That is a rational thing for a company with regional headquarters to do, and an irrational thing to ask of a global app weighing six uncertain markets against every other line on its roadmap. The work is largely the same each time, which is exactly the kind of work that should be done once and reused.
That's the thesis. Not a new payment technology and not a new market, but a layer that does the repeated part once, so the next global app doesn't have to repeat it.
Why now
Conditions have moved recently enough to matter. Algeria entered the MEA DCB Index for the first time in its 2023 edition, meaning carrier-billing conditions there are now good enough to be scored at all. Morocco tops that index. Spotify's Orange Morocco decision was 2023, not 2013, so this is a current default rather than a legacy workaround.
The index also shows movement in the other direction: Tunisia's score fell from 3.3 to 2.9 between editions. These conditions are live, they move, and the window in the least-served markets, Libya and Mauritania, is open now precisely because so little has been built there.
Common questions
Isn't low card penetration a reason to avoid these markets?+
It's a reason to avoid card-based checkout, not the markets. Mobile penetration is high and operators already have a billing relationship with nearly every subscriber. The payment channel exists. It just isn't a card.
Why hasn't a large payments company already done this?+
Several operate in the region, but as payments providers with MENA-wide coverage rather than North Africa specialists, and payment is only part of the problem. Catalogue, publisher agreements, localisation and local marketing are the rest of it, and that's a different business from processing a transaction.
How big is the opportunity really?+
These are not enormous markets individually, and Mauritania is small by any measure. The case isn't scale. It's that demand already exists, competition is almost absent, and the cost of serving all six is close to the cost of serving one properly.
Is Clementine operating in these markets today?+
No. Clementine is a new company at the pre-launch stage with no signed publishers, distributors or operator relationships. Everything on this page is public market data and third-party precedent.
Where do you fit?
Two very different conversations, depending on which side of the market you're on.
Related reading
Sources
Figures on this page are drawn from the public sources below. Companies and deals referenced are cited as third-party industry precedent — none is a Clementine client, partner or completed deal.
- Evina & Telecoming, DCB Index 2023, Middle East & Africa (country DCB maturity scores)
- World Bank, Global Findex Database (account and card penetration by country)
- GSMA, Direct Carrier Billing industry consolidates in Africa and the Middle East
- Anghami, Anghami Launches Six New Telco Partnerships Across MENA (GlobeNewswire, 2021)
- Telecompaper, Orange Morocco offers carrier billing for Spotify Premium
- Music Ally, Deezer signs deal to offer direct telco billing in MENA region
- Operator Watch, Libya's Mobile Industry Amid Recovery and Change